---
title: "\"Facebook returned no Pages\" or a Page is missing"
url: https://www.mentbot.com/help/facebook-returned-no-pages
description: "Your Page isn't in Mentbot after connecting Facebook. Find out why Facebook didn't share it, and get it connected."
updated: 2026-10-20
related:
  - https://www.mentbot.com/help/connect-facebook-instagram
  - https://www.mentbot.com/help/access-revoked-reconnect
---

# "Facebook returned no Pages" or a Page is missing

Mentbot only sees the Pages Facebook shares with it. Most often, Facebook reused your earlier choice and skipped the Page list: connect again and press **Edit settings** so you can tick the Page.

![Pages with badge 1 on the Facebook returned no Pages for this account message, which lists three causes above the Connect a Facebook page button](https://www.mentbot.com/help/img/facebook-returned-no-pages/no-pages.webp "What Pages shows when Facebook shared no Pages at all.")

## Facebook reused your earlier choice {#picker-skipped}

How to tell: Facebook asked *Continue as …?*, you pressed **Continue**, and never saw a list of Pages. Pages may also say a Page was *not selected in the Facebook dialog*.

1. In [Pages](https://app.mentbot.com/dashboard/pages), press **Add or remove pages** (or **Connect a Facebook page**), then **Go to Facebook**.
2. Press **Edit settings**, not **Continue**.
3. Choose **Opt in to all current and future Pages**, or tick the missing Page along with every Page already connected.
4. Leave every permission on, then press **Continue** on each screen and **Save**.

The full walkthrough, with screenshots, is in [Connect your Pages](https://www.mentbot.com/help/connect-facebook-instagram#connect).

## Your Facebook profile doesn't have full control of the Page {#full-control}

How to tell: the Page is missing from Facebook's list, or it's in Mentbot with **Needs full Page access**. Mentbot replies as the Page, so Facebook only lets it in through a profile with full control. Also check you're logged in to the right profile: on Facebook's first screen, **Log in to another account** switches.

1. On Facebook, switch into the Page and open [**Settings** → **Page setup** → **Page access**](https://www.facebook.com/settings/?tab=profile_access). Under *People with Facebook access*, full control lists *Page deletion* and *Permissions* next to your name.

   ![Facebook's Page access settings with badge 1 on Bella Owner's row, listing Page deletion, Permissions, Content and more](https://www.mentbot.com/help/img/facebook-returned-no-pages/page-access.webp "Recreated Facebook screen")

2. If your name is missing, or those two aren't listed, ask someone who has full control to give it to you. Their steps are below.
3. When they're done, connect again: [Facebook reused your earlier choice](#picker-skipped) has the steps.

### For the Page admin: give full control {#give-full-control}

If the Page belongs to a business portfolio, do it in Meta Business Suite:

1. Open [Business Suite settings](https://business.facebook.com/latest/settings/pages), go to **Pages** and choose the Page.
2. Press **Assign people**.

   ![Business Suite's Pages settings with badge 1 on the Bella Fashion Shop Page and badge 2 on the Assign people button](https://www.mentbot.com/help/img/facebook-returned-no-pages/assign-people.webp "Recreated Business Suite screen")

3. Choose the person, then switch on **Full access**.
4. Press **Assign**.

   ![Business Suite's Add people and set permissions dialog with badge 3 on the switched-on Full access toggle and badge 4 on the Assign button](https://www.mentbot.com/help/img/facebook-returned-no-pages/assign-full-access.webp "Recreated Business Suite screen")

If the Page isn't in a business portfolio, do it on Facebook instead: switch into the Page, open **Settings** → **Page setup** → **Page access**, press **Add New** next to *People with Facebook access*, and give the person full control.

## The Page wasn't shared with Mentbot App {#business-integrations}

How to tell: you have full control and ticked the Page, but it still isn't in Mentbot, or Pages says something like *Facebook listed 3 pages and handed over 2*. This happens most with Pages owned by a business portfolio. Add the Page from Facebook's side instead:

1. Open [Business integrations](https://www.facebook.com/settings/?tab=business_tools) on Facebook and press **View and edit** next to Mentbot App.

   ![Facebook's Business integrations list with badge 1 on View and edit next to Mentbot App](https://www.mentbot.com/help/img/facebook-returned-no-pages/business-integrations.webp "Recreated Facebook screen")

2. Under each permission, tick the missing Page. Press **See all Pages** if it isn't shown.
3. Press **Save**.

   ![Mentbot App's settings in Business integrations with badge 2 on the Pages list under Manage comments on your Page, where Gadget Hub Thailand is unticked, and badge 3 on Save](https://www.mentbot.com/help/img/facebook-returned-no-pages/view-and-edit.webp "Recreated Facebook screen")

4. Back in Mentbot, connect again: [Facebook reused your earlier choice](#picker-skipped) has the steps.

## The Facebook login didn't finish {#login-didnt-finish}

How to tell: **Go to Facebook** stays on **Redirecting…**, Facebook's page is blank or broken, or you end up back in Mentbot without choosing anything.

1. On an Android phone, the Facebook app can take over the login. Finish in the app if it opened, or connect from a computer.
2. Turn off any ad blocker or privacy extension for facebook.com. They can break Facebook's login page.
3. Press **Go to Facebook** again.

If Pages says *Facebook did not accept the login*, Facebook turned the login down. Press **Re-open the Facebook page picker** and try once more.

## On Instagram {#instagram}

Mentbot connects to Instagram through a Facebook Page, so an Instagram account on its own shows *Facebook returned no Pages*. The account has to be a professional account, linked to a Page you have full control of.

1. On Facebook, switch into the Page and open [**Settings** → **Linked accounts**](https://www.facebook.com/settings/?tab=linked_instagram). Under *Instagram*, press **Connect account** and log in to Instagram. A personal Instagram account is switched to professional.

   ![Facebook's linked Instagram settings showing No Instagram connected, with badge 1 on the Connect account button](https://www.mentbot.com/help/img/facebook-returned-no-pages/link-instagram.webp "Recreated Facebook screen")

2. Connect again in Mentbot, pressing **Edit settings**. Tick the Page, then tick the Instagram account when Facebook asks which Instagram accounts to share.

The Instagram account appears in Pages as its own row. See [Connect an Instagram account](https://www.mentbot.com/help/connect-facebook-instagram#instagram).

## If it still doesn't work {#still-not-working}

### The Page appeared, then disappeared {#page-disappeared}

A connect that leaves a Page unticked removes it from Mentbot. Connect again with the Page ticked. If nobody else had connected it, it comes back without its old Rules.

### A Page was there and now shows "Access revoked" {#access-revoked}

That's a different problem: Facebook withdrew Mentbot's access. See [Mentbot stopped replying](https://www.mentbot.com/help/access-revoked-reconnect#access-revoked).

### Nothing here matches {#nothing-matches}

Note which Facebook profile you logged in with and what Facebook showed at each step, and send it to us from *Still stuck?* below.
