ReplyZen vs Mentbot

ReplyZen alternative for Facebook comments

ReplyZen uses AI to write replies to comments, hide spam and send private messages on Facebook, Instagram and TikTok posts and ads. It is built for e-commerce brands, performance marketers and agencies. Plans are billed monthly by how many AI replies and moderations you use, and every plan includes unlimited Pages.

Prices and features checked

At a glance

ReplyZen

What it is
AI comment reply and moderation tool
How it bills
Monthly AI replies and moderations
Cheapest paid plan
$29 Basic, billed monthly, VAT excluded; no yearly price shown
Free option
14-day free trial: 500 AI replies, 500 moderations

Mentbot

What it is
Facebook comment automation
How it bills
By comments per day
Cheapest paid plan
$9 Basic, 100 comments a day
Free option
14-day free trial

What you pay at your comment volume

Monthly price, billed monthly, for one Facebook Page. Mentbot includes every feature on every plan, so its price only changes with volume.

Comments per dayReplyZenMentbot
100$149 Enterprise; about 3,000 replies a month, one AI reply per comment$9 Basic plan, every feature
1,000No listed price About 30,000 replies a month exceeds Ultra; custom price unpublished$19 Pro plan, every feature
3,000No listed price About 90,000 replies a month exceeds Ultra; custom price unpublished$29 Premium plan, every feature

Features for Facebook comments

Only what matters for answering comments on a Facebook Page.

FeatureReplyZenMentbot
Auto-reply to comments in publicYes AI-written; publish automatically, above a confidence level, or after reviewYes
Auto-send a private Messenger messageYes Automations send a Facebook private reply, alone or with a public replyYes
Keyword triggersLimited AI checks plain-language conditions; no exact keyword matching documentedYes
Limit rules to certain postsLimited Every post, only ads, or only organic; no per-post choice documentedYes Pick posts or use a hashtag
Auto-hide commentsYes AI hides spam and abuse; custom rules in plain languageYes
Auto-like commentsYes AI likes only substantive comments; Facebook and TikTokYes
Alert when a customer is left waitingLimited No alert feature found in the help centre; unclearYes Telegram alerts
Several Pages on the cheapest planYes Unlimited agents and Pages on every planYes Unlimited Pages
Visual chatbot flow builderLimited Two-step DM with a button; no visual flow builder documentedNo
Instagram, WhatsApp and other channelsYes Instagram; TikTok in beta, without DM automationNo Facebook Pages only

ReplyZen pricing

Monthly AI replies and moderations. 14-day free trial: 500 AI replies, 500 moderations.

PlanMonthlyWhat you get
Basic$29500 AI replies, 2,500 moderations a month
Pro$691,500 AI replies, 7,500 moderations a month
Enterprise$1495,000 AI replies, 25,000 moderations a month
Ultra$24910,000 AI replies, 50,000 moderations a month
CustomNo listed priceAbove Ultra's limits; contact sales

Choose ReplyZen if

  • You want AI to write each reply from your product info and website, not fixed wording.
  • You run ads and want comments on them answered and spam hidden around the clock.
  • You also manage Instagram and TikTok comments and want one place for all three.
  • Your team wants to review AI drafts before they go live.

Choose Mentbot if

  • You want replies in your own words, with several variants that rotate.
  • You get hundreds of comments a day. Mentbot's Pro plan covers 1,000 a day for $19.
  • You want rules on exact keywords or a hashtag, limited to specific posts.
  • You want a Telegram alert when a customer message sits unread.

How to switch to Mentbot

  1. In ReplyZen, write down each automation: the public reply, the private message, and the situation that triggers it.
  2. Start a Mentbot free trial and connect your Facebook Pages. It takes about five minutes.
  3. Turn each ReplyZen trigger into keywords or a hashtag, and choose all posts or specific posts.
  4. Add your public reply variants and the private Messenger message, then turn on auto-hide or auto-like if you need them.
  5. Turn off ReplyZen for that Page so a comment doesn't get two replies, then test with a comment of your own.

Questions

How much does ReplyZen cost?

Plans start at $29 a month for up to 500 AI replies and 2,500 moderations (Basic). Pro is $69, Enterprise $149 and Ultra $249, all VAT excluded. Above Ultra's 10,000 AI replies a month you contact them for a custom plan. Prices checked on replyzen.ai on 14 September 2026.

Does ReplyZen send a private message to people who comment?

Yes. Its automations can reply publicly, send a private reply on Facebook, or both. You describe the trigger in plain language and AI decides if a comment matches, instead of matching exact keywords.

Is Mentbot cheaper than ReplyZen?

On price alone, yes. ReplyZen bills by AI replies a month, so 100 comments a day is about 3,000 replies and needs the $149 Enterprise plan. Mentbot covers 100 comments a day for $9 and 1,000 a day for $19. The difference is that ReplyZen writes each reply with AI, and Mentbot sends the replies you write.

Does Mentbot write replies with AI like ReplyZen?

No. Mentbot sends the public replies and private messages you write when a comment matches your keywords or hashtag. If you want AI to read each comment and answer from your product info, ReplyZen does that and Mentbot doesn't.

Does Mentbot work on Instagram or TikTok?

No. Mentbot works on Facebook Page comments only. ReplyZen also covers Instagram and TikTok, so it's the better fit if you need those channels.

Compare other tools

Sources

Prices change. We re-check each vendor at least every 90 days — tell us if something is out of date.

  1. ReplyZen pricing
  2. ReplyZen homepage
  3. ReplyZen help: how automations work
  4. ReplyZen help: setting up an automation
  5. ReplyZen help: agent settings
  6. ReplyZen help: agent interaction settings
  7. ReplyZen help: advanced moderation settings
  8. ReplyZen help: what works on each platform
  9. ReplyZen help: account settings

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